Skip to main content
Better Tuition Academy
Enquire NowCall 1800 002 085

In-Home Tutoring Policy

Effective 1 October 2026

In-home tutoring provides a warm, personalised learning environment for students.

To ensure the safety, comfort, and professionalism of everyone involved, Better Tuition Academy follows clear guidelines aligned with NSW Child Safe Standards and our own BTA Child Safety Policy.

These expectations protect students, tutors, and families, while maintaining the high-quality learning environment BTA is known for.

Adult Presence Is Mandatory

For in-home lessons with students under 16:

  • An adult must be at home for the whole lesson
  • The supervising adult must be physically accessible (not sleeping, showering, or off-site)

The same applies to online lessons: for students under 16, an adult must be at home for the whole lesson.

This requirement is non-negotiable and ensures optimal safety for students and tutors.

Lessons Must Occur in a Public Space

To maintain visibility, safety, and professional boundaries:

  • Lessons must take place in a common area such as:
    • Kitchen
    • Dining room
    • Living room
    • Study nook visible from communal spaces
  • Lessons must not take place in:
    • Bedrooms
    • Closed offices where visibility is limited
    • Basements or secluded areas

This ensures all tutoring is conducted in safe, appropriate environments.

If No Adult Is Present (10-Minute Rule)

If a tutor arrives for a student under 16 and no adult is present:

  1. Tutor waits outside the home
  2. Tutor immediately contacts BTA Operations who then contact the parent/guardian.
  3. A 10-minute grace period is provided
  4. If after 10 minutes no adult is available →
    • The tutor leaves
    • The lesson is charged in full

This protects tutor safety and ensures compliance with our child safety obligations.

Student Environment Expectations

To ensure an effective lesson:

  • Students must be ready with all materials (books, device, homework, stationery)
  • Distractions (TV, device notifications, siblings, pets) should be minimised
  • The lesson area should be clean, reasonably quiet, and appropriate for focused learning

Creating this environment helps students get the most out of each session.

Tutor Professional Boundaries

To maintain professionalism and safety, tutors:

  • May only message a student with a parent's approval or with a parent copied into the conversation, and must never contact a student under 16 unless a parent has approved it
  • Must never arrange lessons independently of BTA
  • Must never send lesson links themselves: online lesson links (Microsoft Teams) always come from BTA, never from a tutor directly
  • Must never drive students or be left alone with them in private areas
  • Must maintain professional communication at all times
  • Must follow the BTA Child Safety Policy

These boundaries protect both tutors and families.

Safety Concerns Or Incidents

Tutors are required to report immediately to BTA if:

  • A student is left unattended
  • The environment is unsafe or inappropriate
  • A child discloses a safety concern
  • An adult is not present
  • A family member behaves aggressively or inappropriately

BTA will take immediate steps to keep all parties safe and supported.

Policy library

The rest of BTA’s policies

All BTA policies

Contact Us

Ready to get started, or have a question about tutoring?

Reach our team on 1800 002 085 (free to call) or send us an enquiry through our contact page.

Enquire NowCall 1800 002 085